Joe Auricchio

Speakeasy, the last insanely great national ISP, just got bought out by Best Buy.

Speakeasy is known in the community for giving the speeds they promise, not throttling on the last mile nor unreasonably overselling their middle mile, for not blocking any inbound or outbound traffic, and encouraging users to run personal and game servers. These are things no other ISP really does. We’d be with them today, on 6×768 DSL, if we were closer to our CO. I can personally attest to their excellent customer support: the couple of problems I had were both resolved in a ten minute phone call to actual employees (not call centers). Not bad for a company of only 300 people.

And now they’ve been bought out by Best Buy for barely a year’s revenue.

At least it’s the Best Buy business division. That means we won’t have salesdrones pressing DSL on top of service agreements. And business-facing people seem to have their stuff together, on the whole. So I’m not completely without hope. I guess we’ll know in a year or so if Best Buy nukes the management.

This entry was posted Friday, March 30th, 2007 at 3:49 pm and is filed under Thinking, Writing. You can leave a response, or trackback from your own site.